INFORMATION TO BE PROVIDED TO THE CONSUMER
LexInter | August 27, 2002 | 0 Comments

INFORMATION TO BE PROVIDED TO THE CONSUMER

Article L121-19
(Ordinance n ° 2001-741 of August 23, 2001 art. 5 and art. 10 Official Journal of August 25, 2001)

I. – The consumer must receive, in writing or on another durable medium at his disposal, in good time and at the latest at the time of delivery:
1 ° Confirmation of the information mentioned in 1 ° to 4 ° of article L 121-18 and those which also appear in Articles L. 111-1 and L. 113-3 as well as those provided for the application of Article L. 214-1 , unless the professional does not has fulfilled this obligation before the conclusion of the contract;
2 ° Information on the conditions and modalities for exercising the right of withdrawal;
3 ° The address of the supplier’s establishment where the consumer can present his complaints;
4 ° Information relating to after-sales service and commercial guarantees;
5 ° The conditions for terminating the contract when it is for an indefinite period or more than one year.
II. – The provisions of this article are not applicable to services provided all at once by means of a remote communication technique and invoiced by the operator of this technique with the exception of 3 °.

Aix-en-Provence Court of Appeal, October 17, 2001, Mr. Mxxx against Mr. Axxxxi and others, Juris Data number 2001-160984, Raymond, Guy, Contracts Competition Consumption No. 5, 05/01/2002, pp. 28-28

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